FAQ Page
Welcome to our FAQ page! Here you will find answers to common questions about our products, how they work, sizing, care instructions, and more. If you have any additional questions, please feel free to contact our customer support team.
How They Work
How do Tala Love Co. period panties work?
Our period panties are designed with advanced absorbent technology that includes multiple layers to prevent leaks, wick moisture away, and control odors. They provide reliable protection and comfort, making them a great alternative or backup to traditional menstrual products.
What materials are used in Tala Love Co. period panties?
We use a combination of high-quality, sustainable materials such as organic cotton, bamboo, and technical fabrics to ensure maximum absorbency, comfort, and durability.
Find Your Pair
How do I choose the right size?
We recommend referring to our size guide, which includes detailed measurements and comparisons to help you find the perfect fit. Additionally, our "Real Fit Gallery" features different models with their height and weight to provide a visual reference.
Do you offer different styles for different preferences?
Yes, we offer a variety of styles including briefs, boyshorts, high waist, mid-rise, maternity panties, and boxer shorts for studs. Each style is designed to meet different needs and preferences.
How to Use
Can I use period panties alone or with other menstrual products?
You can use our period panties on their own for light to moderate flow days or as a backup to tampons, menstrual cups, or pads on heavier flow days. They are designed to provide versatile protection.
How often should I change my period panties?
It depends on your flow. On lighter days, you might wear a pair for up to 12 hours. On heavier days, you may need to change more frequently. Always listen to your body and change as needed to stay comfortable.
How to Wash
How do I wash my Tala Love Co. period panties?
Rinse your period panties in cold water after use, then machine wash on a gentle cycle with mild detergent. Avoid using bleach or fabric softeners, and line dry to maintain their quality and longevity.
Can I tumble dry my period panties?
We recommend line drying your period panties to preserve their absorbent technology and ensure they last longer. Tumble drying on low heat is possible, but it may reduce their lifespan.
Orders + Shipping
How long does shipping take?
Standard shipping usually takes 5-7 business days within the US. International shipping times vary by destination. Please check our shipping policy for more details.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
Returns + Exchanges
What is your return policy?
Due to sanitary reasons, we do not accept returns or exchanges on worn panties. If you have an issue with your order, please contact our customer support team, and we will do our best to resolve it.
Can I exchange my order if I received the wrong size?
We offer exchanges for unworn, unwashed items in their original packaging. Please contact our customer support within 30 days of purchase for assistance.
Mission + Ethics
What is Tala Love Co.'s mission?
Our mission is to provide high-quality, sustainable menstrual products that promote comfort, confidence, and dignity for all women. We are committed to ending the stigma surrounding menstruation and supporting women globally.
How do you ensure ethical manufacturing?
We partner with a small, family-owned manufacturer in China that prioritizes fair wages, safe working conditions, and sustainable practices. We continuously work to improve our processes and maintain the highest standards of ethics and sustainability.
About Our Brands
What makes Tala Love Co. unique?
Tala Love Co. combines innovative absorbent technology with stylish designs and sustainable materials. Our products are crafted with care to provide reliable protection and comfort, empowering women to feel confident during their menstrual cycle.
Do you offer products for teens and people with bladder leaks?
Yes, we have a dedicated line called Tala Teens designed specifically for younger users and a line called Tala Flow for All, which caters to individuals dealing with bladder leaks. Each product is tailored to meet the unique needs of these groups.